Return Policy

At BluShark Straps, we want every customer to feel confident about their purchase. If something doesn’t meet your expectations, we provide a clear and customer-friendly return and refund process.

1. Return Window

  • You may return eligible items within 30 days of receiving your order.

  • Products must be unused, in their original condition, and include all packaging, tags, and accessories.

  • Our support team is available to guide you through the complete process.

  • We do not charge any restocking fees.

2. Return Costs

  • Defective or Incorrect Items:
    If you receive a damaged, faulty, or incorrect product, return shipping is free.

  • Change of Mind:
    If you ordered the wrong size/color or no longer want the item, you will be responsible for the return shipping cost.

  • Shipping fees paid at checkout are non-refundable.

3. How to Return

  1. Contact Us:
    Email us at support@blusharkstraps.com with your order number and the reason for return.

  2. Repack:
    Securely place the item in its original packaging with all accessories and documents.

  3. Ship:
    Follow the return instructions provided by our support team. You may use the suggested carrier or your preferred service.

4. Refunds

  • Once your return is received, we will inspect the item to ensure it meets our return criteria.

  • Approved refunds are processed within up to 7 business days. Processing time may vary based on your bank or payment provider.

5. Exchanges

If you need a different size, color, or product, email us at support@blusharkstraps.com and we’ll arrange an exchange promptly.

6. Non-Returnable Items

For hygiene and safety reasons, certain items may be non-returnable.
Any such product will be clearly marked as non-returnable on its product page.

7. Questions & Support

For additional details, you may visit our FAQ page or contact our support team anytime.

Contact Information

Store Name: BluShark Straps
Address: 6760 N Oracle Rd Suite 250, Tucson, AZ 85704
Email: support@blusharkstraps.com
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (Pacific Time)
Response Time: We will reply within 1–2 business days.