The BluShark Guarantee
At BluShark Straps, we take pride in the quality and craftsmanship of our watch straps. That’s why we offer a lifetime warranty against defects in materials and workmanship. If your strap has a manufacturing issue, we’ll make it right.
What’s Covered?
Our lifetime warranty covers manufacturing defects that affect the function or integrity of your strap, including:
- Hardware Failures – Broken or malfunctioning buckles, adapters, or keepers due to manufacturing defects.
- Material or Stitching Defects – Fraying, loose stitching, or material failures that impact usability and are not caused by normal use.
What’s Not Covered?
Our warranty does not cover damage resulting from:
- Normal Wear & Tear – Fading, stretching, fraying, or softening of materials due to regular use.
- Accidental or Intentional Damage – Cuts, tears, excessive exposure to water, chemicals, or improper storage.
- Misuse or Improper Care – Damage caused by incorrect installation, modification, or excessive force.
- Loss or Theft – Lost or stolen straps are not covered. If your package is missing or believed to be stolen after delivery, it is insured through USPS, and a claim can be opened at USPS Claims.
How to Submit a Warranty Claim
To request a warranty replacement, please email support@blusharkstraps.com with:
- A clear photo of the issue.
- Your order number or proof of purchase to verify eligibility.
After reviewing your claim, we’ll determine the best resolution, which may include a replacement of the same or a similar strap.
Additional Terms
- Warranty applies only to the original purchaser and is non-transferable.
- Replacements are limited to one per purchase.
- Discontinued straps may be replaced with a comparable alternative.
- We reserve the right to deny claims that do not meet warranty terms.
We stand behind our products and appreciate your trust in BluShark. If you have any questions, don’t hesitate to reach out!