Tropical Style Rubber Watch Strap - Orange

The strap came damaged, as you can see in the photo. Torn right at the lug. I've attempted to get in touch with customer service regarding a product exchange, but have gotten no response. It's too bad because I love the strap itself - looks great and apart from the defect, seems to be pretty decent quality. I'd rate the strap 4/5 but the customer service is like a 1/5.

Purchased this strap to accompany my Seiko SKX on a beach trip to Mexico and wore it everywhere from the beach, to the pool, to dinner, etc. I'm very happy with the quality and comfort of this strap. Right out of the packaging, the rubber is soft and pliable but still feels substantial and high quality. Something interesting I noticed is that the sides of the strap have a sort of ratchet like shape that really serves to hold the keepers in place - I almost never found myself adjusting or moving them once I put the watch on. I don't know if this was an intended function or just a design element but I love it. SKX owners will know that the Seiko cases are designed for "jumbo" spring bars so, as expected, the included quick-change spring bars move around a little bit inside the lug holes. Not a big deal and would be easy to fix by changing the spring bars but I like the quick-release option and they really function fine as is. Would definitely purchase again.

Was very happy to find the Orange Tropical in 22mm at Blu Shark !! Could not find 22mm anywhere !! Thank you Blu Shark Team !! - Bill